A week ago I purchased "Civil War II" and "To End All Wars" from the AGEOD site as physical product plus download. I downloaded both and installed both but the installations proved faulty and the games will not launch. I've now twice contacted the Help Desk via the link provided with a description of the problem and a request for help. Not only have I not received a Help Desk ticket, I've not even received acknowledgement of my emails.
Not a happy camper.