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Posts: 107
Joined: Tue Jan 20, 2009 9:32 pm
Location: Orange County, CA

New Install - Direct3D Error Upon Start

Mon Mar 23, 2020 8:55 pm

I have just installed the game and ran the latest update.

When I click on play game, the black ageod screen comes on and, then immediately, the following error message occurs: "Could not find any compatible Direct3D devices."

I have an Alienware laptop with Windows 7. And, according to Microsoft, my DirectX is up to date.

If Microsoft says my DirectX is up to date and the game is saying that it cannot find a compatible one, what do I do?

By the way, I also got "To End All Wars" and have the same issue.

Thank you,

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Posts: 25446
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Re: New Install - Direct3D Error Upon Start

Fri Mar 27, 2020 4:39 pm

Contact the Helpdesk, they might have some ideas:

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