RAF
Civilian
Posts: 2
Joined: Fri Jan 04, 2019 2:20 am

Problem

Fri Jan 04, 2019 2:31 am

I have just received the game Thirty Years War that I bought through Amazon. After installation when I introduced the serial number exactly as it appears in the CD, I have tried to play. But when I try to launch the game, a message telling me that the serial number is not correct appears. I have confirmed that it is exactly the same that the one is printed in the CD. What is exactly the problem? How can I solve it?

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Nikel
Posts: 2496
Joined: Sun Apr 20, 2008 8:38 pm

Re: Problem

Fri Jan 04, 2019 2:32 pm

Perhaps Windows prevented changing a file, depending on whwre you installed the game.

The serial is stored in the file General.opt that should be in the folder \Settings

You can open it with a text editor and add/change the serial, you should see a line like this:

Code: Select all

 Serial number (unencrypted, keep this file for you only)
    Serial =


Save the file and open it again to check it is OK.

RAF
Civilian
Posts: 2
Joined: Fri Jan 04, 2019 2:20 am

Re: Problem

Sat Jan 05, 2019 12:46 am

Thank you four your answer Nikel.
I have found the file General.opt where you told me, but the number that I have found there is the right one.
I have also seen a message saying: Impossible de créer le fichier "C:\Program Files (x68)\Matrix Games\Thirty Years War\Querying". Access denied.
Any additional suggestion?
Thank you again for your attention!

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Durk
Posts: 2556
Joined: Thu Apr 28, 2011 4:36 am
Location: Wyoming

Re: Problem

Sat Jan 05, 2019 4:25 am

Also, make sure you use the Run as an Administrator for both the install and beginning the game.
You may want to uninstall and reinstall.

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Leibst
Posts: 2555
Joined: Wed Sep 27, 2006 6:06 am
Location: Madrid, Spain

Re: Problem

Sun Jan 06, 2019 4:23 pm

Looks related with admin privileges as says Durk.

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Nikel
Posts: 2496
Joined: Sun Apr 20, 2008 8:38 pm

Re: Problem

Sun Jan 06, 2019 5:51 pm

"C:\Program Files (x68)" folders are managed "carefully" by Windows.

I install the games in a different folder, for example "\Matrix Games" or "\Games".

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