Demo not launching at all.

[Searry]

Hey I wanted to test the game before buying it, but when I double click the aacw.exe, nothing happens. I'm running Windows 7 64bit.
I tried XP compatibility mode and running as adminstrator. I can see the aacw.exe in processes in the task manager using 3,5mb of RAM.

Athlon II x4 64bit
Radeon HD 5770
8gb 1333mhz DDR3 RAM

[PhilThib]

May be double check the drivers of your video card, ATI ones are prone to create issues...

[Searry]

May be double check the drivers of your video card, ATI ones are prone to create issues...

I updated it and it still isn't working.

[PhilThib]

Se,d a PM to Pocus here, he is the technical guy and might help. A DxDiag of your PC would help

[Pocus]

Hey I wanted to test the game before buying it, but when I double click the aacw.exe, nothing happens. I'm running Windows 7 64bit.
I tried XP compatibility mode and running as adminstrator. I can see the aacw.exe in processes in the task manager using 3,5mb of RAM.

Athlon II x4 64bit
Radeon HD 5770
8gb 1333mhz DDR3 RAM

Try installing the demo elsewhere than on C:\Program Files and then report back please.

[ess1]

DEMO PROBLEM

Pocus you closed my thread presuming I posted here. Not so.

Here it is:
"Cannot run Tutorial.
Receive: " Error DirectX to Renderer invalid call (Burst Mode).
would I like to close etc."

OS Win7-64 with 2xx Nvidia.

Assistance appreciated.
Thanks. "

[ess1]

Moved to destop and tried running with same result.

[lodilefty]

Moved to destop and tried running with same result.

Try the second and third sections of the following article:
http://www.ageod.net/agewiki/Vista_Saved_Games

Note: Do NOT install any patch on the Demo....

[ess1]

Thank you for assistance. Still doesn't run, even with fresh install in a seperate folder.
PON runs. Hope AGEOD's new game is ok

[ess1]

Further:

Installed NC to see if it runs. Same report. Must be a Win7 problem with my computer.
No more AGEOD games for me then? leure:

[PhilThib]

Could you access another computer and make a try there? Just to confirm the issue is really linked with your own config...we never saw something like this before...

[lodilefty]

Try the second and third sections of the following article:
http://www.ageod.net/agewiki/Vista_Saved_Games

Note: Do NOT install any patch on the Demo....

Also, try running as Administrator [right click on the shortcut or exe file]

[ess1]

I have tried all advised suggestions including installing NC on my XP computer. NC just hangs when trying to load new game.
Very strange this as, when I purchased NS (Nobilis), it functioned fine on previous Dell (Win 58? can't remember) some 2 years ago I think.

[ess1]

Ah well, looks like I shall have to uninstall demo and NRC then.
Must also rethink possible ordering of next game as my Win7-64 and XP-SP3 computers have problems with AGEOD!!

[lodilefty]

Try disabling your AntiVirus and AntiMalware [Widows Defender?] software [disconnect from Internet first to be safe!]

...or, tell your AntiVisus to ignore the installed directory for all checks [I did that with Avast to speed things up!]

[Pocus]

I'm sorry about that fact. If you order a game from the AGEOD website and don't wait months, we can always reimburse you; but from what I get, this is your old NCP that don't run on newer computers.

Did you manage to produce a game log with line by line logging, so we can see when exactly the game halts?

[ess1]

I'm sorry about that fact. If you order a game from the AGEOD website and don't wait months, we can always reimburse you; but from what I get, this is your old NCP that don't run on newer computers.

Did you manage to produce a game log with line by line logging, so we can see when exactly the game halts?

Please do not misunderstand me. I am definately not looking for reimbursement.

[ess1]

Further to last post:

Tried opening scenario with AV (KIS) disabled (thank you lodilefty). Still no go.
Herewith log for NCS:-

5:40:42 PM (Reporting) User: Sellick Computer: SELLICK-W7 IP: xxxxxx
5:40:42 PM (Reporting) Loading general settings
5:40:43 PM (Reporting) USettings.LoadSettings 296 settings loaded, out of 9 settings files.
5:40:43 PM (Reporting) Loading Localized Strings
5:40:47 PM (Reporting) ULocalize.LoadLocalStrings: System local strings loaded from C:\Program Files (x86)\Napoleon's Campaigns\NCP\Settings\LocalStrings__AGE.csv
5:40:47 PM (Reporting) Loading Display Options
5:40:47 PM (Reporting) Entering DirectX Initializations
5:44:58 PM (Reporting) Loading Terrains Definitions
5:44:58 PM (Reporting) TTerrainDefs.Create 35 Terrains definitions loaded, out of 335 terrains files.
5:44:58 PM (Reporting) TAbiDefs.Create 112 Abilities loaded, out of 112 abilities files.
5:44:58 PM [Warning ] TModel.Create The model 1785 François Kellermann Sr. has a TechUpg value of -2147483648 Check if the alias is correct, corrected to -1
5:44:58 PM [Warning ] TModel.Create The model 1786 François Kellermann Sr. has a TechUpg value of -2147483648 Check if the alias is correct, corrected to -1
5:44:58 PM [Warning ] TModel.Create The model 1788 François Kellermann Jr. has a TechUpg value of -2147483648 Check if the alias is correct, corrected to -1
5:44:58 PM [Warning ] TModel.Create The model 2161 Robert Craufurd has a TechUpg value of -2147483648 Check if the alias is correct, corrected to -1
5:44:58 PM (Reporting) TListModels.Create 3417 models loaded, out of 3417 models files in 28137 ms
5:44:58 PM (Reporting) TListUnitDefs.Create 3444 UnitDef loaded, out of 3444 UnitDef files in 17164 ms
5:44:58 PM (Reporting) TStrucDefs.LoadFromFile 5 StrucDef loaded, out of 5 StrucDef files.
5:44:58 PM (Reporting) TFactionDefs.LoadFromFile 75 FactionDef loaded, out of 75 FactionDef files.
5:44:58 PM (Reporting) Application.Initialize OK
5:44:58 PM (Reporting) TSplash.Create OK
5:44:58 PM (Reporting) TSplash.Show OK
5:44:58 PM (Reporting) TSplash.Repaint OK
5:44:58 PM (Reporting) Max Texture size: 8192 x 8192
5:44:58 PM (Reporting) TAgeAudio Initializing Audio Engine
5:44:58 PM (Reporting) TMediaLibrarian.InitializeSounds 206 sounds loaded.
5:44:58 PM (Reporting) TMediaLibrarian.InitializeMusics 43 Musics loaded.
5:44:58 PM (Reporting) TMediaLibrarian.InitializeVoices 5 Voice Languages loaded.
5:44:58 PM (Reporting) TMediaLibrarian.Create Finished loading images in 7.628 seconds Memory usage: 60368 kb
5:44:58 PM (Reporting) TMediaLibrarian.GetMediaInfo: Unable to find MediaInfo for image: CloudAnim.png
5:44:58 PM (Reporting) TMediaLibrarian.GetMediaInfo: Unable to find MediaInfo for image: Explosion.bmp
5:44:58 PM (Reporting) TMediaLibrarian.GetMediaInfo: Unable to find MediaInfo for image: Factory Smoke.png
5:44:58 PM (Reporting) TParticlesDef.Create 4 particles definitions loaded, out of 4 particles files.
5:44:58 PM (Reporting) TDoodadDefs.Create 6 doodads definitions loaded, out of 6 files.
5:44:58 PM (Reporting) TListRegionDefs.Create 2821 Regions definitions loaded.
5:44:58 PM (Reporting) TListButtons.Create 51 buttons definitions loaded, from 28 frontend files.
5:44:58 PM (Reporting) TFrontEnd.Create 28 frontend definitions loaded, from 52 frontend files.
5:44:58 PM (Reporting) TWeather.Create 11 Weathers patterns loaded, out of 12 files.
5:44:58 PM (Reporting) TMain, CreateForm OK
5:44:58 PM (Reporting) Application.Run Starting app...
5:44:58 PM (Reporting) Game Engine version: NCP 1.02c
5:44:58 PM (Reporting) TGameSim.OnNewGame_FilePicked Scenario file loaded, # of entries: 110637
5:44:58 PM (Reporting) Tutorial: User Interface and Movement 1806, October 1-7 (T: 2725) loaded
5:44:58 PM (Reporting) Main unexpected exception TApplication , Erreur système. Code : 5.
Access is denied try: -51
5:44:58 PM (Reporting) Renderer unexpected exception Violation d'accès à l'adresse 0049A43F dans le module 'NCP.exe'. Lecture de l'adresse 00000030 try: -51
5:44:58 PM (Reporting) Renderer unexpected exception Violation d'accès à l'adresse 6EEB9E1D dans le module 'd3d8.dll'. Lecture de l'adresse 00000224 try: -50
5:44:58 PM (Reporting) Renderer unexpected exception Violation d'accès à l'adresse 6EEB9E1D dans le module 'd3d8.dll'. Lecture de l'adresse 00000224 try: -49
5:44:58 PM (Reporting) Renderer unexpected exception Violation d'accès à l'adresse 6EEB9E1D dans le module 'd3d8.dll'. Lecture de l'adresse 00000224 try: -48
5:44:58 PM (Reporting) Renderer unexpected exception Violation d'accès à l'adresse 6EEB9E1D dans le module 'd3d8.dll'. Lecture de l'adresse 00000224 try: -47
5:44:58 PM (Reporting) Renderer unexpected exception Violation d'accès à l'adresse 6EEB9E1D dans le module 'd3d8.dll'. Lecture de l'adresse 00000224 try: -46

[Pocus]

Ok... Very interesting log (for me ).

First it shows that you manage to reache the main menu and load a scenario, I did not get that. So this is not a directX problem, even with a message 'renderer exception'. So we can evacuate problems around the video card.

You confirm you reach main menu, right?

Second, 'access is denied'. Typical message about the operating system preventing file writing operations. We are definitively in a 'user account' problem. Windows is preventing the game to writes or even opens the turn files.

Generally we advise people to install the game on another partition, D: for example. If this don't work, be sure you are in admin mode, and/or do a 'run as admin' on the executable. If this don't work, shut down the internet and make a test with the UAC totally disabled (User Account Control), this is a novelty of Vista and beyond that can prevent files from being opened or written.

If this don't work, darn...That would be a premiere. Anybody with this problem managed to find a solution so far. I hope you will too.

[ess1]

Tried all suggestions. Even uninstalled and reinstalled to an external drive.
Still no good.

Hooray............. I am unique