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Receiving a Critical Error Message...

Posted: Wed May 10, 2006 2:54 pm
by Fouche
OK it is January 1777...after doing my turn and receiving my opponents turn I then click on End Turn button and I get a critical error message. A box pops up saying I should send to the development team the information from the Logs file. Will send the information.... :tournepas

maybe

Posted: Wed May 10, 2006 3:28 pm
by unbbmas
Fouche wrote:OK it is January 1777...after doing my turn and receiving my opponents turn I then click on End Turn button and I get a critical error message. A box pops up saying I should send to the development team the information from the Logs file. Will send the information.... :tournepas


I lived something like that ,in my case the solution was zip the file and then send by email.
(respond of the support ,always fast:
The problem comes from some mailers which add some invisibles
characters at the end of text files, thus corrupting it for the game.

To prevent the problem, it is better to put your ORD files in ZIP
format so
that they are not altered when sent by mail.
)

Posted: Thu May 11, 2006 6:04 pm
by Fouche
Yes, you were right unbbmas. Zipping the file helped. Also, thank you Pocus for your quick response and assistance. The game that has been going on and had a brief stop...has started again!
On to the the sound of the guns! :niark:

Posted: Fri May 12, 2006 12:50 pm
by Pocus
problem fixed then :)

Me too but "slightly" different

Posted: Sat Sep 23, 2006 5:04 pm
by Joseignacio
Fouche wrote:after doing my turn and receiving my opponents turn I then click on End Turn button and I get a critical error message. A box pops up saying I should send to the development team the information from the Logs file. Will send the information.... :tournepas


Exactly the same happens to me but the anwer cannot be the same since I play against the computer only. :cwboy: I sent the logs to the advised address.

Posted: Sat Sep 23, 2006 6:18 pm
by Pocus
I received your mail Jose, we will see what is exactly your bug.

Posted: Fri Oct 06, 2006 1:08 am
by jhdeerslayer
Just happened to me also in a PBEM. I have sent the files on but will ask my partner to ZIP and I will report back.

Posted: Fri Oct 06, 2006 2:15 am
by Brandtake
I just ZIPPED the file and re-sent it. Hopefully that will fix the problem; I'm using crappy Hotmail and it also created problems for our first game because it automatically renamed the file.

Posted: Fri Oct 06, 2006 9:08 am
by jhdeerslayer
Zipping the fixed it! :cwboy: