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Critical Error

Posted: Thu Aug 21, 2014 3:59 pm
by ScottVal
Got this message (Civil War II):
Sorry! A critical error has occurred. The application will be terminated...
(and a couple files to send to support: log and saves).

I was playing the second tutorial; at that moment I was looking at one of the boxes on the right and zooming out with the mouse wheel.

I am using an I-7 machine with Windows 8, a pretty high-end tower by Dell which I just bought a few months ago.

I will attempt to post the log file and saves file.

...OK, I believe I have attached the log file. It said the saves file was invalid. However I hadn't done a save since starting the tutorial.

Thanks.
-Scott

Posted: Fri Aug 22, 2014 1:46 pm
by Pocus
Sorry for your troubles. Can you reproduce the issue, the message seems to indicate it's a graphic problem.

Posted: Sun Aug 24, 2014 2:19 am
by ScottVal
This only happened once, so why don't we assume it was a one-time fluke. Thanks.