Naturamix
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1.03 Repeated crashes late '61 - early '62

Mon Mar 17, 2014 12:22 pm

Hi guys,
Love the game and the last one, but this crashing problem makes playing difficult and happens to each game around the end of '61. Please help.
[ATTACH]27020[/ATTACH][ATTACH]27021[/ATTACH]
I am don't really know how to upload the save file. It says it's an invalid file to upload, so if you need it please tell me how to upload it.
Cheers
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Jim-NC
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Mon Mar 17, 2014 5:35 pm

Welcome to the forums :wavey:

Have you tried to zip the files? You can't directly upload your .hst and other relevent files, you need to zip them first. The limit for zip files is 4.77MB.
Remember - The beatings will continue until morale improves.
[SIGPIC][/SIGPIC]

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Pocus
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Mon Mar 17, 2014 5:40 pm

I believe you are compressing the turns with the in-game option? You should not use the option unless doing a PBEM probably.
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

Naturamix
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Mon Mar 17, 2014 7:21 pm

Thx for the welcome :)
I unfortunately don't know how to make those files... sorry, bit of a noob. Could you enlighten me?

Naturamix
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Mon Mar 17, 2014 7:22 pm

Ok, yes I am, I will try turning it off.

Naturamix
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Tue Mar 18, 2014 1:27 am

Thx for the help, the game now gets along but every four turns or so encounters a few errors and so I go back to the last save. Is there any way to fix this entirely?
thx

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Pocus
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Tue Mar 18, 2014 9:52 am

There is no known bug appearing regularly in 1.03, the only one I can think about is that rarely there is a problem with a specific AI algorithm, but most users did not encounter it yet, so your is probably not this one, or you have extreme bad luck... So I would say this is probably hardware related.
As soon as you get a crash, you should zip and post the logs directory of the game, it should be there


C:\Users\<your user name>\Documents\My Games\AGE\CW2
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

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Jim-NC
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Tue Mar 18, 2014 5:54 pm

Naturamix wrote:Thx for the welcome :)
I unfortunately don't know how to make those files... sorry, bit of a noob. Could you enlighten me?


You use the a program like winzip, or 7zip, or some other type program to create a compressed file that has an extension of .zip at the end. As Pocus says, you need to send the .hst and .ord (if any) for the turn and usually the turn before the crash/error. The turn before can be found in the folder labeled "backup 1" (or something similar).

Hope this helps.
Remember - The beatings will continue until morale improves.

[SIGPIC][/SIGPIC]

Naturamix
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Sat Mar 22, 2014 12:18 am

[ATTACH]27040[/ATTACH][ATTACH]27040[/ATTACH]
I am going through some activation bullshit with winzip so can't get the save but here is the log from another crash. I will get the save up asap.
Tell me if you can see the problem.
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d0mbo
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Sat Mar 22, 2014 8:34 pm

Having the same issue as the OP, different games have been crashing in late '61. Sometimes i could resume, after restarting the game. This last time I couldnt.

Hopefully someone can find out why it's crashing for me.
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d0mbo
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Sun Mar 23, 2014 9:13 pm

d0mbo wrote:Having the same issue as the OP, different games have been crashing in late '61. Sometimes i could resume, after restarting the game. This last time I couldnt.

Hopefully someone can find out why it's crashing for me.


Another game, another crash.

Is more information needed? Will gladly provide.
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Pocus
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Mon Mar 24, 2014 11:58 am

Naturamix wrote:[ATTACH]27040[/ATTACH][ATTACH]27040[/ATTACH]
I am going through some activation bullshit with winzip so can't get the save but here is the log from another crash. I will get the save up asap.
Tell me if you can see the problem.


About this one, this is because you are using in-game compression, please disable it (Options menu, system tab) and then revert one turn back.
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

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Pocus
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Mon Mar 24, 2014 12:00 pm

d0mbo wrote:Having the same issue as the OP, different games have been crashing in late '61. Sometimes i could resume, after restarting the game. This last time I couldnt.

Hopefully someone can find out why it's crashing for me.


This one reports nothing special. I would need your saved game wrapped up in a zip archive (this is a menu in Windows, all Windows support zip format innately since Vista)
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

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Pocus
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Mon Mar 24, 2014 12:02 pm

d0mbo wrote:Another game, another crash.

Is more information needed? Will gladly provide.


Not the same error, but I need the saved game here. I believe this is a problem in the AI, I can fix it for you in your saved game even if the new patch is weeks away.
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

d0mbo
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Mon Mar 24, 2014 7:00 pm

Hi Pocus,

Thanks for the reply. Currently I am fiddling around a bit with CWII which means a lot of restarting the Grand Campaign, so I have many savegames which I can't distinguish between :(

If I have another crash, I'll keep the savegame seperately and zipped so i can post here!

Naturamix
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Wed Mar 26, 2014 8:18 pm

Hi guys, thanks for all the help so far. After the steps you have suggested I have had another crash (probably reversible) but here is the log if you can get anything out of it.
[ATTACH]27082[/ATTACH]
Thanks
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Pocus
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Thu Mar 27, 2014 9:34 am

That's some nasty ones and I'm 99% sure it comes from a memory problem (or more precisely how the game directx library handle it). That you have a powerful video card or a cheap chipset won't change the fix, you'll probably need to tone down the settings in the Options window, System tab. I would start by reducing memory usage to 25% and disable big textures.
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

Naturamix
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Thu Mar 27, 2014 11:23 am

Ok, thank you for the help. I reduced the texture previously and I will try to reduce the memory usage.

d0mbo
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Sat Mar 29, 2014 2:07 pm

[ATTACH]27104[/ATTACH][ATTACH]27105[/ATTACH][ATTACH]27106[/ATTACH][ATTACH]27107[/ATTACH][ATTACH]27108[/ATTACH]



Hi Pocus, got another crash last turn.

Files including save are attached!
Attachments
1861 April Campaign~CSA.zip
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Pocus
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Sat Mar 29, 2014 6:41 pm

d0mbo wrote:[ATTACH]27104[/ATTACH][ATTACH]27105[/ATTACH][ATTACH]27106[/ATTACH][ATTACH]27107[/ATTACH][ATTACH]27108[/ATTACH]



Hi Pocus, got another crash last turn.

Files including save are attached!


This is an error left in the AI in 1.03, a few people might get it although it seems most of you won't. I'll see if I can produce a semi official quickfix Monday. Sorry for the trouble.
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

richfed
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Sat Mar 29, 2014 7:38 pm

I have experienced these types of crashes fairly frequently, as well. Have posted logs, etc. in the past. They persist. A QF would be appreciated!!

myer_za
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Sun Mar 30, 2014 3:18 pm

If you can get the copies of the generals in the bloody road south campaigns removed that'd be fantastic as well!

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Pocus
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Mon Mar 31, 2014 8:32 am

Will try to add that too in the QF. Again, it will be 'semi official', i.e even if it originates from me, it has not been approved by the QA at Matrix so will only be proposed here in the Help Improve CW2 forum. It will also need 1.03.
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

Naturamix
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Mon Mar 31, 2014 5:06 pm

I have tried monkeying around with the memory usage and although it makes no sense to me reducing memory allowance does solve the memory problem, thanks :) There are still very occasional crashes, but the file recovers now and I could play a game through.

d0mbo
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Mon Mar 31, 2014 6:08 pm

Pocus wrote:This is an error left in the AI in 1.03, a few people might get it although it seems most of you won't. I'll see if I can produce a semi official quickfix Monday. Sorry for the trouble.


Hi Pocus, I was able to resume and play for a few more turns until i gpt the next critical error. Can you see if it is the same one?
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1861 April Campaign~CSA.zip
(409.69 KiB) Downloaded 126 times

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Pocus
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Tue Apr 01, 2014 8:45 am

I believe you have activated replay? Disable it in this case.
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

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Pocus
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Wed Apr 02, 2014 3:23 pm

Quick fix should not be long, perhaps Friday.
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

d0mbo
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Wed Apr 02, 2014 8:21 pm

Pocus wrote:I believe you have activated replay? Disable it in this case.

I was not aware I had activated it, but if so: i could resume the game later on anyway, so it wasn't a gamestopping crash. Just reporting so you'll be able to get the game even more stable.

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Pocus
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Mon Apr 07, 2014 2:17 pm

Just one more possible bug to inspect in the game and QF should be out. So not today, sorry.
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Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

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