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Game blackout ... version 1.04RC5

Posted: Sat May 16, 2015 7:30 pm
by Matto
I have interesting situation on my two computers (one W7/32b, second one W7/64b) ... on both I have the same installation, but on W7/64b game always "crashed" to black screen after some time of playing.
Here is information from main.log file:

20:14:31 (Reporting) TSlaveThing.SetBitmap: Unable to find MediaInfo for image: alt_Fixed_Band.png
20:18:54 (Reporting) Main unexpected exception TMain , Access violation at address 00948730 in module 'PON.exe'. Read of address 00000018 try: -191
20:18:54 [Critical ] TThing.GetWidth Can't retrieve bitmap infos
20:18:54 [Critical ] TThing.GetWidth Can't retrieve bitmap infos
20:18:54 [Critical ] TThing.GetWidth Can't retrieve bitmap infos
20:18:54 [Critical ] TThing.GetWidth Can't retrieve bitmap infos

Any help? Thanks ...

Posted: Mon May 18, 2015 8:49 am
by Pocus
Is it the screensaver triggering? The Helpdesk can help you pinpoint the problem, I would say this might be a video memory issue.

Posted: Mon May 18, 2015 11:40 am
by Matto
I'm sure it is not screensaver problem ... it was first I checked. The same any power settings etc.
It is strange, that I have this problem only with PON (I have more AGEOD game) and I think it started when I updated my graphics driver ... so it should be problem of the driver and you cannot help me. On the other side is strange, that problem is only with PON ...
It crashed always after some time of playing ... sometime in minute or two, sometime after ten minutes ... doesn't matter if I'm doing something or not ...

Posted: Tue May 19, 2015 8:56 am
by Pocus
PON use an alternate version of our graphic engine so this is not that weird. If you want to dig further, you can reach the support people here: support@slitherine.co.uk

Posted: Wed May 20, 2015 7:26 pm
by Matto
Thank you a lot, I will try it ...