Page 1 of 1
crash pls help
Posted: Thu May 16, 2013 3:46 pm
by stevedawn50
hello !
its my first post and i am having a big problem in prussian campaign turn 12 i think.when the turn is procesing a message apear about a critical error and i have to force quit with task manager .
my specs are
i5 3570
660 ti
8gigs ram
my version is 1.03d QF
please someone respond as i ve spent many hours reading the manual and i want to give a shot to this very promising game
congrats on your work guys but there seems to be to many problems so far(like the change from paradox forums ,not patching from the launcher page access denied from paradox ,and i have to figure where and how to patch ,register my game ,)that spoils the game s joy
plus the fact that most people shouldnt mess with the saves file and everything else to make it work because we just want to play a nevertheless brilliant game.
i ve tryed disabling my anti virus ,reload an earlier save and stuff.
Posted: Thu May 16, 2013 3:53 pm
by Pocus
Hi stevedawn50,
Sorry about your issues. Have you installed the game elsewhere than on C:\Program files?
Can you hand us the log file 'mainlog', located in <game path>\VGN\logs? You can attach them to your message (mainlog is sufficient).
Posted: Thu May 16, 2013 3:55 pm
by stevedawn50
thank you for the quick response!
yes i have installed on E:drive .maybe that s the problem?
here is my log file!
5:32:20 PM (Reporting) User: S Computer: S-PC
5:32:20 PM (Reporting) Loading general settings
5:32:20 PM (Reporting) USettings.LoadSettings 803 settings loaded, out of 8 settings files.
5:32:20 PM (Reporting) Loading Localized Strings
5:32:24 PM (Reporting) System local strings loaded from E:\Games\Pride of Nations\VGN\Settings\LocalStrings__AGE.csv
5:32:24 PM (Reporting) Loading Display Options
5:32:24 PM (Reporting) Entering DirectX Initializations
5:32:24 PM (Reporting) LocalStrings & Settings 3860 ms
5:32:24 PM (Reporting) Cursors 8 ms
5:32:24 PM (Reporting) Fonts 0 ms
5:32:24 PM (Reporting) TTerrainDefs.Create 114 Terrains definitions loaded, out of 57 terrains files.
5:32:24 PM (Reporting) Terrains Definitions 185 ms
5:32:25 PM (Reporting) Areas & Theaters 864 ms
5:32:25 PM (Reporting) Particles I 0 ms
5:32:25 PM (Reporting) TAbiDefs.Create 493 Abilities loaded, out of 493 abilities files.
5:32:25 PM (Reporting) Units Abilities 69 ms
5:32:25 PM (Reporting) TStrucDefs.LoadFromFile 164 StrucDef loaded, out of 164 StrucDef files.
5:32:25 PM (Reporting) Structures 112 ms
5:32:25 PM (Reporting) TFactionDefs.LoadFromFile 265 FactionDef loaded, out of 265 FactionDef files.
5:32:25 PM (Reporting) Factions 90 ms
5:32:25 PM (Reporting) Application.Initialize OK
5:32:25 PM (Reporting) TSplash.Create OK
5:32:25 PM (Reporting) TSplash.Show OK
5:32:25 PM (Reporting) TSplash.Repaint OK
5:32:25 PM (Reporting) Starting Media Librarian
5:32:25 PM (Reporting) TAgeAudio Initializing Audio Engine
5:32:26 PM (Reporting) TMediaLibrarian.InitializeSounds 241 sounds loaded.
5:32:26 PM (Reporting) TMediaLibrarian.InitializeMusics 143 Musics loaded.
5:32:26 PM (Reporting) TMediaLibrarian.InitializeVoices 5 Voice Languages loaded.
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: event-img_cmn_navalbattle1898 , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: event-img_cmn_navaldefeat1898 , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: event-img_cmn_spanishvictory1898 , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: ruler_csa_lg_alexanderstephens , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: ruler_csa_lg_jeffersondavis , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: unit_cmn_fortressbatteries , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: unit_cmn_diplomat , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: timedsplash , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Finished loading images in 0.593 seconds Memory usage: 59344 kb
5:32:26 PM (Reporting) Media Librarian 1383 ms
5:32:26 PM (Reporting) TParticlesDef.Create 4 particles definitions loaded, out of 4 particles files.
5:32:26 PM (Reporting) Particles II 0 ms
5:32:26 PM (Reporting) TDoodadDefs.Create 6 doodads definitions loaded, out of 6 files.
5:32:26 PM (Reporting) Doodads 1 ms
5:32:29 PM (Reporting) TListRegionDefs.Create 2869 Regions definitions loaded.
5:32:29 PM (Reporting) Regions & the Map 2324 ms
5:32:29 PM (Reporting) TListButtons.Create 70 buttons definitions loaded, from 29 frontend files.
5:32:29 PM (Reporting) Buttons 21 ms
5:32:29 PM (Reporting) TAgeDxComponentList.Create 32 frontend definitions loaded, from 32 frontend files.
5:32:29 PM (Reporting) TMediaLibrarian.GetMediaInfo: Unable to find MediaInfo for image: ledger_back
5:32:30 PM (Reporting) TFrontEnd.Create 29 frontend definitions loaded, from 73 frontend files.
5:32:30 PM (Reporting) Frontends Initializations 826 ms
5:32:30 PM (Reporting) Starting Game World
5:32:30 PM (Reporting) TMerchandises.LoadFromFile 54 Merchandises loaded, from 54 Merchandises files.
5:32:42 PM (Reporting) TModels.Create 11726 (Cached) Models loaded in 12236 ms
5:32:44 PM (Reporting) TListUnitDefs.Create 10822 (Cached) Units loaded in 1681 ms
5:32:44 PM (Reporting) TWeather.Create 21 Weathers patterns loaded, from 21 files.
5:32:44 PM (Reporting) TEthnics.LoadFromFile 130 Ethnics loaded, from 130 Ethnics files.
5:32:44 PM (Reporting) TReligions.LoadFromFile 13 Religions loaded, from 13 Religions files.
5:32:44 PM (Reporting) TResearchDefs.LoadFromFile 416 Research loaded from 416 Research files, in 96 ms
5:32:44 PM (Reporting) TDiplomacyDefList.LoadFromFile 83 Diplomatic Options loaded from 83 Diplomacy Definition files.
5:32:44 PM (Reporting) TRulerDefList.LoadFromFile 1848 Rulers loaded from 1848 Ruler Definition files in 290 ms
5:32:44 PM (Reporting) TAgendaDefs.LoadFromFile 37 AI Agendas loaded from 37 AI Agendas files.
5:32:44 PM (Reporting) TMapAleaDefs.LoadFromFile 0 TMapAleaDef loaded, from 0 files.
5:32:44 PM (Reporting) TAIAgentDefs.LoadFromFile 0 AIAgentDefs loaded, from 0 aia files.
5:32:44 PM (Reporting) TFactionMods.LoadFromFile 472 Faction Modifiers loaded, from 472 files, in 41 ms
5:32:44 PM (Reporting) TFacAttribDefs.LoadFromFile 45 Faction Atttributes loaded from 45 Attributes Definition files.
5:32:44 PM (Reporting) TFacAttribsOverride.LoadFromFile 4 F.A. Overrides loaded from 4 Attributes Definition files.
5:32:44 PM (Reporting) TRgnDecisionDefs.LoadFromFile 52 Region Decisions loaded, from 52 Decisions files.
5:32:48 PM (Reporting) Game World & attached DBs 3998 ms
5:32:48 PM (Reporting) Starting Data Parser
5:32:48 PM (Reporting) Data Parser 5 ms
5:31:04 PM (Reporting) Max Texture size: 8192 x 8192
5:31:04 PM (Reporting) Starting Renderer
5:31:04 PM (Reporting) Rendering Engine 0 ms
5:31:04 PM (Reporting) Starting Game ...
5:31:04 PM (Reporting) Global Load Time: 28558 ms
5:31:04 PM (Reporting) TMain, CreateForm OK
5:31:04 PM (Reporting) Application.Run Starting app...
5:31:04 PM (Reporting) Game Engine version: PON 1.03d QF
5:31:04 PM (Reporting) TGameSim.OnLoadGame_FilePicked E:\Games\Pride of Nations\VGN\Saves\1850 GC2\1850 GC~GER.trn :Turn file loaded, # of entries: 361188
5:31:04 PM (Reporting) All gamesim data loaded in: 6297 ms
5:31:04 PM (Reporting) Starting Hosting Phase Turn 11
5:31:04 PM (Reporting) All gamesim data loaded in: 8795 ms
5:31:04 PM (Reporting) Host: Starting AIs.
5:31:04 PM [Critical ] TAIAgent.GetDefinition Erroneous DefUID HostUID 100702
5:31:04 PM [Critical ] TAIAgent.GetDefinition Erroneous DefUID HostUID 100702
5:31:04 PM [Error ] TAIAgents.CalcAllHosts Exception caught: Violation d'accès à l'adresse 0070D969 dans le module 'PON.exe'. Lecture de l'adresse 0000000C
5:31:04 PM [Critical ] TAIAgent.GetDefinition Erroneous DefUID HostUID 100601
5:31:04 PM [Error ] TAIEngine.ProcessAgents Exception caught: Violation d'accès à l'adresse 00705E26 dans le module 'PON.exe'. Lecture de l'adresse 00000008
5:31:04 PM [Error ] TAIEngine.InitAndDumpData Exception caught: Violation d'accès à l'adresse 004B7E9A dans le module 'PON.exe'. Lecture de l'adresse 0000000C
5:31:04 PM (Reporting) Host: AI files done. 21759 ms
5:31:04 PM (Reporting) THost.ProcessTurn Host file loaded, # of entries: 808212
5:31:04 PM (Reporting) THost.ProcessTurn Starting hosting of turn 2412 - 1850, Late June
Posted: Thu May 16, 2013 4:42 pm
by stevedawn50
thank you for the quick response!
yes i have installed on E:drive .maybe that s the problem?
here is my log file!
5:32:20 PM (Reporting) User: S Computer: S-PC
5:32:20 PM (Reporting) Loading general settings
5:32:20 PM (Reporting) USettings.LoadSettings 803 settings loaded, out of 8 settings files.
5:32:20 PM (Reporting) Loading Localized Strings
5:32:24 PM (Reporting) System local strings loaded from E:\Games\Pride of Nations\VGN\Settings\LocalStrings__AGE.csv
5:32:24 PM (Reporting) Loading Display Options
5:32:24 PM (Reporting) Entering DirectX Initializations
5:32:24 PM (Reporting) LocalStrings & Settings 3860 ms
5:32:24 PM (Reporting) Cursors 8 ms
5:32:24 PM (Reporting) Fonts 0 ms
5:32:24 PM (Reporting) TTerrainDefs.Create 114 Terrains definitions loaded, out of 57 terrains files.
5:32:24 PM (Reporting) Terrains Definitions 185 ms
5:32:25 PM (Reporting) Areas & Theaters 864 ms
5:32:25 PM (Reporting) Particles I 0 ms
5:32:25 PM (Reporting) TAbiDefs.Create 493 Abilities loaded, out of 493 abilities files.
5:32:25 PM (Reporting) Units Abilities 69 ms
5:32:25 PM (Reporting) TStrucDefs.LoadFromFile 164 StrucDef loaded, out of 164 StrucDef files.
5:32:25 PM (Reporting) Structures 112 ms
5:32:25 PM (Reporting) TFactionDefs.LoadFromFile 265 FactionDef loaded, out of 265 FactionDef files.
5:32:25 PM (Reporting) Factions 90 ms
5:32:25 PM (Reporting) Application.Initialize OK
5:32:25 PM (Reporting) TSplash.Create OK
5:32:25 PM (Reporting) TSplash.Show OK
5:32:25 PM (Reporting) TSplash.Repaint OK
5:32:25 PM (Reporting) Starting Media Librarian
5:32:25 PM (Reporting) TAgeAudio Initializing Audio Engine
5:32:26 PM (Reporting) TMediaLibrarian.InitializeSounds 241 sounds loaded.
5:32:26 PM (Reporting) TMediaLibrarian.InitializeMusics 143 Musics loaded.
5:32:26 PM (Reporting) TMediaLibrarian.InitializeVoices 5 Voice Languages loaded.
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: event-img_cmn_navalbattle1898 , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: event-img_cmn_navaldefeat1898 , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: event-img_cmn_spanishvictory1898 , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: ruler_csa_lg_alexanderstephens , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: ruler_csa_lg_jeffersondavis , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: unit_cmn_fortressbatteries , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: unit_cmn_diplomat , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Redundant ImageID: timedsplash , ExImage ignored
5:32:26 PM (Reporting) TMediaLibrarian.Create Finished loading images in 0.593 seconds Memory usage: 59344 kb
5:32:26 PM (Reporting) Media Librarian 1383 ms
5:32:26 PM (Reporting) TParticlesDef.Create 4 particles definitions loaded, out of 4 particles files.
5:32:26 PM (Reporting) Particles II 0 ms
5:32:26 PM (Reporting) TDoodadDefs.Create 6 doodads definitions loaded, out of 6 files.
5:32:26 PM (Reporting) Doodads 1 ms
5:32:29 PM (Reporting) TListRegionDefs.Create 2869 Regions definitions loaded.
5:32:29 PM (Reporting) Regions & the Map 2324 ms
5:32:29 PM (Reporting) TListButtons.Create 70 buttons definitions loaded, from 29 frontend files.
5:32:29 PM (Reporting) Buttons 21 ms
5:32:29 PM (Reporting) TAgeDxComponentList.Create 32 frontend definitions loaded, from 32 frontend files.
5:32:29 PM (Reporting) TMediaLibrarian.GetMediaInfo: Unable to find MediaInfo for image: ledger_back
5:32:30 PM (Reporting) TFrontEnd.Create 29 frontend definitions loaded, from 73 frontend files.
5:32:30 PM (Reporting) Frontends Initializations 826 ms
5:32:30 PM (Reporting) Starting Game World
5:32:30 PM (Reporting) TMerchandises.LoadFromFile 54 Merchandises loaded, from 54 Merchandises files.
5:32:42 PM (Reporting) TModels.Create 11726 (Cached) Models loaded in 12236 ms
5:32:44 PM (Reporting) TListUnitDefs.Create 10822 (Cached) Units loaded in 1681 ms
5:32:44 PM (Reporting) TWeather.Create 21 Weathers patterns loaded, from 21 files.
5:32:44 PM (Reporting) TEthnics.LoadFromFile 130 Ethnics loaded, from 130 Ethnics files.
5:32:44 PM (Reporting) TReligions.LoadFromFile 13 Religions loaded, from 13 Religions files.
5:32:44 PM (Reporting) TResearchDefs.LoadFromFile 416 Research loaded from 416 Research files, in 96 ms
5:32:44 PM (Reporting) TDiplomacyDefList.LoadFromFile 83 Diplomatic Options loaded from 83 Diplomacy Definition files.
5:32:44 PM (Reporting) TRulerDefList.LoadFromFile 1848 Rulers loaded from 1848 Ruler Definition files in 290 ms
5:32:44 PM (Reporting) TAgendaDefs.LoadFromFile 37 AI Agendas loaded from 37 AI Agendas files.
5:32:44 PM (Reporting) TMapAleaDefs.LoadFromFile 0 TMapAleaDef loaded, from 0 files.
5:32:44 PM (Reporting) TAIAgentDefs.LoadFromFile 0 AIAgentDefs loaded, from 0 aia files.
5:32:44 PM (Reporting) TFactionMods.LoadFromFile 472 Faction Modifiers loaded, from 472 files, in 41 ms
5:32:44 PM (Reporting) TFacAttribDefs.LoadFromFile 45 Faction Atttributes loaded from 45 Attributes Definition files.
5:32:44 PM (Reporting) TFacAttribsOverride.LoadFromFile 4 F.A. Overrides loaded from 4 Attributes Definition files.
5:32:44 PM (Reporting) TRgnDecisionDefs.LoadFromFile 52 Region Decisions loaded, from 52 Decisions files.
5:32:48 PM (Reporting) Game World & attached DBs 3998 ms
5:32:48 PM (Reporting) Starting Data Parser
5:32:48 PM (Reporting) Data Parser 5 ms
5:31:04 PM (Reporting) Max Texture size: 8192 x 8192
5:31:04 PM (Reporting) Starting Renderer
5:31:04 PM (Reporting) Rendering Engine 0 ms
5:31:04 PM (Reporting) Starting Game ...
5:31:04 PM (Reporting) Global Load Time: 28558 ms
5:31:04 PM (Reporting) TMain, CreateForm OK
5:31:04 PM (Reporting) Application.Run Starting app...
5:31:04 PM (Reporting) Game Engine version: PON 1.03d QF
5:31:04 PM (Reporting) TGameSim.OnLoadGame_FilePicked E:\Games\Pride of Nations\VGN\Saves\1850 GC2\1850 GC~GER.trn :Turn file loaded, # of entries: 361188
5:31:04 PM (Reporting) All gamesim data loaded in: 6297 ms
5:31:04 PM (Reporting) Starting Hosting Phase Turn 11
5:31:04 PM (Reporting) All gamesim data loaded in: 8795 ms
5:31:04 PM (Reporting) Host: Starting AIs.
5:31:04 PM [Critical ] TAIAgent.GetDefinition Erroneous DefUID HostUID 100702
5:31:04 PM [Critical ] TAIAgent.GetDefinition Erroneous DefUID HostUID 100702
5:31:04 PM [Error ] TAIAgents.CalcAllHosts Exception caught: Violation d'accès à l'adresse 0070D969 dans le module 'PON.exe'. Lecture de l'adresse 0000000C
5:31:04 PM [Critical ] TAIAgent.GetDefinition Erroneous DefUID HostUID 100601
5:31:04 PM [Error ] TAIEngine.ProcessAgents Exception caught: Violation d'accès à l'adresse 00705E26 dans le module 'PON.exe'. Lecture de l'adresse 00000008
5:31:04 PM [Error ] TAIEngine.InitAndDumpData Exception caught: Violation d'accès à l'adresse 004B7E9A dans le module 'PON.exe'. Lecture de l'adresse 0000000C
5:31:04 PM (Reporting) Host: AI files done. 21759 ms
5:31:04 PM (Reporting) THost.ProcessTurn Host file loaded, # of entries: 808212
5:31:04 PM (Reporting) THost.ProcessTurn Starting hosting of turn 2412 - 1850, Late June
Posted: Thu May 16, 2013 6:24 pm
by stevedawn50
i ve installed it again on c:drive and it does the same
i am getting frustrated
Posted: Fri May 17, 2013 2:01 pm
by stevedawn50
i d apreciate if someone from the team contacts me with a possible solution today.i want to play this wonderfull game
Posted: Fri May 17, 2013 2:48 pm
by stevedawn50
seems to work now .i ve reintalled it in C
rograme files x86 since i noticed that with the default path it did not appear in my add /remove programs list so somehow i thought that its not installed properly.plus i unzipped the patches to able to run them as administrator .now i copy pasted the saves file from my old instalation and my turn was proccesed fine .hope it works!
Posted: Tue May 21, 2013 9:45 am
by Pocus
Sorry to be late in answering. The log indicated that you probably had a bad installation, so as you did a new one and it works, it seems to tell your new installation is good
Posted: Thu May 23, 2013 10:33 pm
by stevedawn50
sorry to say again but after i ve started a new instalation and everything seemed to work out fine it crashed again.and then i ve started a new campaign advancing to turn 28 and i have the same problem again and again.what did i do wrong with the instalation?
Posted: Thu May 23, 2013 11:01 pm
by stevedawn50
i feel deeply disapointed for so many hours i ve invested to understand the rules to what it seemed be the most promising and deep strategy game i ve ever played (and i ve played a lot of those) its a shame gents .realy you cant have such bugs like this one to haunt your game after releasing it .because i insist that you cant posibly be taken seriusly when me and others alike are expected to solve issues like uac of windows conflicting so much (i ve never encountered such a critical issue with any other title crashing a whole campaign every few rounds) with your game where in my opinion you have the knowledge and resources to solve at designers level before release.because our time is precius.buying your games is a just vote for people with great ideas and potential in strategy games .but it seems you need to learn the most important principle .customer support means solution.and since i ve seen so many times this issue with the campaign turn stuck ,it means you are not having one .and thats sad.pocus keep up the hard work my friend.i dont say its your fault here.because it seems there is some kind of policy alowing this mess.
Posted: Fri May 24, 2013 8:48 am
by Pocus
Sorry, I don't have another solution than to reduce UAC settings or check that your anti virus has PON in its list of allowed applications. The thing is, for the vast majority of people (more than 98% probably), there is no write access problem, so this is not like there is a plain bug, easy to identify here.
Also, from your log, I see a message that should only appears if you are continuing a game started pre 1.03d. If you crash in a new game, can you please post the log, so I can be sure it is only the write access problem?
Posted: Fri May 24, 2013 4:06 pm
by stevedawn50
ok if this is the case with me being the 2 percent of people experiencing this issue my apologies since i know that with windows os you cant possibly keep everyone happy .now about the old campaign crash you are right it WAS previusly saved before the 1.03d patch but then i started a new one and though it seemed to go on with no issues i crashed again .btw thanks for the suggestion of new patch that would propably solve our remaining issues.again conrgratulations on a such a deep game hope i am able to enjoy it as much as everybody does soon!!!
and last lowering my uac settings will surely solve my problem?i ve allready made the exeption in my AV long time now.
as i write this i decided to try once more with my uac settings lower to min before switched off .and boom here it is my game up and running .so far i advanced 2 turns including the problematic one and no problem.i hope my problem is solved .keep up the good work
thank you pocus!
Posted: Mon May 27, 2013 9:03 am
by Pocus
We are all of good will here and I thank you to from being so measured and polite in the wording of your problem, some people would have gotten infuriated and mad against us rapidly
I'll assemble the PON public beta 1.04 patch very soon, you can try the new option with it, if the problem surfaces again.