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AJE doesnt start

Posted: Thu Nov 10, 2016 12:22 pm
by pot79
The game had been flawless until this morning, since then the game havent started. Ive made reinstall, but it didnt help.
The error message:

C:\Users\User\AppData\Local\Temp\WER333F.tmp.WERInternalMetadata.xml
C:\Users\User\AppData\Local\Temp\WER3EF3.tmp.appcompat.txt
C:\Users\User\AppData\Local\Temp\WER4D66.tmp.mdmp


Any idea?

Thanks in advance.

Re: AJE doesnt start

Posted: Fri Nov 11, 2016 2:24 am
by Cardinal Ape
Hey pot79,

It looks like the error message you posted are files used by Microsoft to send crash reports.

You may need to find and post the error logs from the game to find a solution.

There are some instructions on how to do that here: http://www.ageod-forum.com/viewtopic.php?f=309&t=25861

Re: AJE doesnt start

Posted: Fri Nov 11, 2016 8:07 am
by pot79
Cardinal Ape.
Thank You for your response.

I could not copy -paste the error log, and a didnt want to write it down, i tought the other error messages were enough. Today I tried to run the game again, unsuccesfully, but the error log didnt pop up anymore. ??

I forgot to mention that a bought the game via steam. A tried to add the latest upgrade patch to the game but i received the message, that the game wasnt installed. I dont understand this, either.
Ok, I keep trying, anyway thanks for the response.

Re: AJE doesnt start

Posted: Mon Nov 14, 2016 5:09 pm
by Pocus
you can contact the helpdesk for issues about locating files: support@slitherine.co.uk