AGEOD Forums

Hi, I decided to retry the game after over an year but keeping getting crashes so I decided to post the last one. Right after the turn runs I get an error message "Sorry, a critical error has occurred. The app will be terminated. Please reach support, etc., etc.". I attached the log as instructed.

I can't attach the save files, let me know if I should send over e-mail. Odd thing though...the last save file (I was playing POP) has 0 Kb.

Can you help? Thanks.

Marcelo

Hi

This error - zero size files, and your .trn file being "in use by other process" are apparently due to either the antivirus/antimalware software (all the game files and folders should be exempt from any real-time or other scanning) and/or the windows UAC (that should be turned off, in my opinion).

Hope it helps, sorry for your troubles

Franciscus wrote:Hi

This error - zero size files, and your .trn file being "in use by other process" are apparently due to either the antivirus/antimalware software (all the game files and folders should be exempt from any real-time or other scanning) and/or the windows UAC (that should be turned off, in my opinion).

Hope it helps, sorry for your troubles

Thank you, will try changing that over the weekend. Marcelo