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Game crashes

Posted: Fri Sep 28, 2012 8:14 pm
by wolflars
Just bought game. Same exact problem I had with BoA2. Please help.


It totally locks the entire computer and I have to hard reboot. As with BoA2 I have tried to figure out a pattern but have not. As with BoA2 I tried the recommended methods but these did not work.



http://www.ageod-forum.com/showthread.php?23663-windows-7-problem

[ATTACH]20049[/ATTACH]

Posted: Fri Sep 28, 2012 8:23 pm
by Bohémond
wolflars wrote:Just bought game. Same exact problem I had with BoA2. Please help.


It totally locks the entire computer and I have to hard reboot. As with BoA2 I have tried to figure out a pattern but have not. As with BoA2 I tried the recommended methods but these did not work.



http://www.ageod-forum.com/showthread.php?23663-windows-7-problem

[ATTACH]20049[/ATTACH]


Hello,

We need your Mainlog, AJE/Logs, to help you.

Could you post it ?

Regards

Posted: Fri Sep 28, 2012 8:30 pm
by Cfant
I don't want to start a new thread, but I have a new crash-problem too. Every 4-8 turns an error occurs. Some times a message shows up ("there are several errors. please report to ageod" or somethin like that), sometimes the map just freezes (there I can return to the main menu with esc and end the game. After I restart AJE, I can play on).

Posted: Fri Sep 28, 2012 8:48 pm
by Bohémond
Hello Cfant ;

Please send us a mail at contact@aleajactaest-game.com with

Your DXdiag
Your Mainlog
Your General.opt file. (AJE/Settings).

We are going to try to find a soution

Regards

Posted: Fri Sep 28, 2012 11:19 pm
by Cfant
Hi!

I sent the files to you. This time (for the first time) I can't resume after starting AJE again. I also can't load the savegame. :( So this time it's a serious problem.What a pity - I was winning :(

Greetings,

Cfant

Posted: Sat Sep 29, 2012 7:53 am
by Pocus
What happens when you try to load the game, an error message?

Posted: Sat Sep 29, 2012 5:06 pm
by Cfant
Yes, but not a helpful one :) I already sent some files to contact@aje, but for the backup-file worked, there is no need to do more (as long you do not want to track the error down for a patch version).

Thanks for your help!

Posted: Sat Sep 29, 2012 8:26 pm
by wolflars
I have sent the files to contact@aleajactaest-game.com as instructed.