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Pre Ordered, never recieved download instructions or a serial/key
Posted: Thu Sep 20, 2012 1:16 am
by denisonh
I pre ordered on 29 August via PayPal and have never received download instructions (or a serial or key). I did recieve an email indicating that I should download a patch into my game today?!
I installed it but the game doesn't run.
The attachment PayPalReciept.jpg is no longer available
Please help!
Thanks
Posted: Thu Sep 20, 2012 1:24 am
by Bohémond
Could you check your junkbox ?
Sometimes mail is seen as a spam.
Please let us know, we will find a solution.
Regards
Posted: Thu Sep 20, 2012 1:25 am
by denisonh
Already did that. Nothing since 29 August.
Posted: Thu Sep 20, 2012 1:28 am
by Bohémond
Downloading of Preorder version is closed since 0 h00 GMT, so I cannot give you the link to it.
Please wait until tomorrow morning, we will find a solution to give you a link to download the Preorder version. I have to contact French guys who are sleeping now.
Thank you for your patience.
Regards
Posted: Thu Sep 20, 2012 1:30 am
by denisonh
Thanks
Posted: Thu Sep 20, 2012 8:06 am
by PhilThib
Underway. You'll get it solved today.
Posted: Thu Sep 20, 2012 11:11 am
by Bohémond
PM sent .
Keep us informed.
For serial, could you check your Ageod webshop Account ?
Regards
Posted: Fri Sep 21, 2012 2:00 am
by denisonh
Thanks Bohemond! I am tracking now. Forgot about the website.