jack54 wrote:Matrix resolved my issue by issuing 2 new serial numbers 1 for AJE and 1 for Spartacus. Everything works fine now. Top-notch Customer support...
Franciscus thanks again for leading the way through this issue.
richfed wrote:What exactly IS the proper sequence of installing all theses files? I usually do this: AJE PO version - AJE UnlockPO patch - Cantabrian Wars - BOR setup - Hannibal setup - then, the most recent patches; AJE-BOR-Hannibal. It always works, so I guess that is OK.
Just put a fresh clean install of Windows 10 on my PC, so I was re-installing software. Ran into a problem with AJE 1.05 patch. So, I contacted Slitherine and was told that Matrix had these, but they had checked my keys, all was good, so they went ahead and provided 2 links and new keys.
Now, I am not sure how to proceed. Do I need to uninstall the entire game, just AJE, or, can I simply use the new keys? Too many parts!!
AlGharib wrote:I have the same problem. My version is pre-order.
As mentioned in the other thread, you should contact Slitherine support, they will fix it:
If you have bought from Ageod, (including a pre-order, that was entitled to a free "Spartacus" DLC, or the Praetor or Proconsul versions), or from Matrix/Slitherine and have problems with your valid SN, or have lost it, you should contact directly Matrix/Slitherine helpdesk (firstname.lastname@example.org). They should provide you with a solution.
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