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Server crashed

Posted: Sun Jul 15, 2012 12:59 am
by mi1291
I Buyed this game and the credit card seems to be charged but I can't download the game because the server crashes
please can you help me to recover my copy of the game?

account mi1291(at)famigliaricci(dot)it
the order is #162

and this is th error:

Fatal error: Uncaught exception 'Swift_Message_MimeException' with message 'Something went wrong whilst trying to move some MIME parts during an attach(). The MIME component threw an exception:
Cannot remove child part identified by '5002049111081' as it does not exist. Consider using hasChild() to check.' in /home/ovh/www/tools/swift/Swift/Message.php:542 Stack trace: #0 /home/ovh/www/classes/Mail.php(194): Swift_Message->attach(Object(Swift_Message_Part)) #1 /home/ovh/www/modules/mailalerts/mailalerts.php(241): MailCore::Send(2, 'new_order', 'Nouvelle comman...', Array, Array, NULL, 'contact@ageod.c...', 'AGEOD.com', NULL, NULL, '/home/ovh/www/m...') #2 [internal function]: MailAlerts->hookNewOrder(Array) #3 /home/ovh/www/classes/Module.php(758): call_user_func(Array, Array) #4 /home/ovh/www/classes/Hook.php(136): ModuleCore::hookExec('newOrder', Array) #5 /home/ovh/www/classes/PaymentModule.php(426): HookCore::newOrder(Object(Cart), Object(Order), Object(Customer), Object(Currency), Object(OrderState)) #6 /home/ov in /home/ovh/www/tools/swift/Swift/Message.php on line 542

Posted: Mon Jul 16, 2012 9:53 am
by PhilThib
Please use the contact form at ageod website for this kind of issues, in order the technical people are aware of it and can fix it