Gustin
Civilian
Posts: 2
Joined: Wed Jan 01, 2014 2:42 pm

Reinstall BoA2 on new computer.....

Thu Jan 08, 2015 9:42 pm

...... but just one problem - I can't find my Serial Key. I just recently moved, so it looks like it got lost in the shuffle. It's still my fault, but I'm trying to recover from this. Is there another way to resolve this, and activate the game on the new computer?

I did successfully reinstall CW II - still had the physical manual and wrote the Serial Key inside, so I'm not totally stupid.

Any help will be greatly appreciated.

User avatar
Durk
Posts: 2224
Joined: Thu Apr 28, 2011 4:36 am
Location: Wyoming

Fri Jan 09, 2015 5:46 am

Depends upon how you are reinstalling. If from previous files, you game file should still have your serial.
If from Matrix or Ageod, you serial should be on file.

User avatar
Pocus
Posts: 24756
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Fri Jan 09, 2015 9:50 am

I assume this is a digital copy, as you don't have a manual? In this case if you bought the game at Ageod or Matrix, the support helpdesk can help you: support@slitherine.co.uk
Image


Hofstadter's Law: "It always takes longer than you expect, even when you take into account Hofstadter's law."

Gustin
Civilian
Posts: 2
Joined: Wed Jan 01, 2014 2:42 pm

Fri Jan 09, 2015 6:24 pm

Durk an Pocus, thanks for the replies.
Reinstallation came from the digital copy exe file that I had saved.
I don't see any file in the BoA2 directory that looks like it contains a serial key.
I certainly will contact the help desk, thanks.

User avatar
Durk
Posts: 2224
Joined: Thu Apr 28, 2011 4:36 am
Location: Wyoming

Tue Feb 03, 2015 6:23 am

Gustin wrote:Durk an Pocus, thanks for the replies.
Reinstallation came from the digital copy exe file that I had saved.
I don't see any file in the BoA2 directory that looks like it contains a serial key.
I certainly will contact the help desk, thanks.


How did this work? Are you up and running?

Return to “WIA Technical support / Aide technique”

Who is online

Users browsing this forum: No registered users and 1 guest