Moogel
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Posts: 22
Joined: Thu Mar 20, 2008 7:26 am

crash to desktop as soon it loads the game

Thu Mar 20, 2008 11:54 am

Hello,

I bought Napoleons campaigns from gamersgate yesterday and have tried installing game twice now.
Game started ok with ncp1.00, i got to main menu but after installing patch 1.03b it crashes back to desktop after loading data3/3.
I sent this message to support@ageod.com but also thought that someone here could know answer to my problem.
Im using windows xp sp2
heres my main log:
[ATTACH]2250[/ATTACH]

Thank you for any help
Attachments

[The extension txt has been deactivated and can no longer be displayed.]


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Rafiki
Posts: 5811
Joined: Thu Aug 24, 2006 9:19 am
Location: Oslo, Norway

Thu Mar 20, 2008 12:33 pm

Hi Moogel, and welcome to the forums :)

Sorry for the inconvenience you have encountered. Luckily, I think it can be sorted our easily.

Some publisher's are distributing the very first version of the game, which requires a so-called "foundation patch" to be applied before your can apply the regular patches. Download the foundation patch here: http://ageoddl.telechargement.fr/latest/PatchFondation_NCP.exe and install it, then install the 1.03b patch. That should bring your game up to speed :)
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Moogel
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Posts: 22
Joined: Thu Mar 20, 2008 7:26 am

Thu Mar 20, 2008 1:05 pm

Thanks Rafiki, that did the trick and didnt change my game to French :)
Why this foundation patch isnt here in English side ? as i cant understand french at all :)

Thank you again and ill spend my evening rampaging across central europe tonight :niark:

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Rafiki
Posts: 5811
Joined: Thu Aug 24, 2006 9:19 am
Location: Oslo, Norway

Thu Mar 20, 2008 1:11 pm

I'm not familiar with the details surrounding the foundation patch, so I can't really answer much about it, but I'm happy you got things working and that you now are able to enjoy the game :)
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Pocus
Posts: 25369
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Thu Mar 20, 2008 6:28 pm

The foundation patch is not supposed to be of use to non-french people, as all publishers have received at least version 1.01. I don't quite know why GG is proposing version 1.00. Do you have a contact address for them?
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Moogel
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Posts: 22
Joined: Thu Mar 20, 2008 7:26 am

Thu Mar 20, 2008 7:50 pm

Hi Pocus,

Only email address i know is support@gamersgate.com.
Hopefully you can change their version as i think that napoleons campaigns can have many customers at gamersgate customer base.
Thanks for rapid answer from your support email.

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Pocus
Posts: 25369
Joined: Wed Oct 19, 2005 7:37 am
Location: Lyon (France)

Fri Mar 21, 2008 10:27 am

Ok, PhilThib gave me the mail of the boss at GG... Hopefully things will change fast on their side too.
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