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Serial Key lost! Help needed!
Posted: Sun Apr 26, 2009 3:21 pm
by Hohenlohe
Dear fellows, I bought NCP shortly after release as a physical boxed version.
Regretably I lost my printed order receipt due to some cleaning action in my living room, so I do not found it anymore.With the order receipt I lost my serial key too.
Please, can you help me anyway??
greetings
Hohenlohe
Posted: Sun Apr 26, 2009 4:12 pm
by MarkShot
Send an email to:
support [punctuation] ageod [punctuation] com
and they'll either retrieve your old serial or allocate you a new one. Please allow about 24 hours for your request to be handled as it is still the weekend.
Thanks for your patience.
Posted: Sun Apr 26, 2009 4:28 pm
by lodilefty
Just to be clear, that would be:
support@ageod.com
Posted: Sun Apr 26, 2009 7:55 pm
by dooya
Hohenlohe wrote:Dear fellows, I bought NCP shortly after release as a physical boxed version.
Regretably I lost my printed order receipt due to some cleaning action in my living room, so I do not found it anymore.With the order receipt I lost my serial key too.
Please, can you help me anyway??
greetings
Hohenlohe
Boxed version? Shouldn't the serial be printed on the back of the manual?
Posted: Sun Apr 26, 2009 8:35 pm
by Hohenlohe
dooya wrote:Boxed version? Shouldn't the serial be printed on the back of the manual?
Sorry, dooya, that field is empty.I know that I got the serial at purchase with my order receipt. Das ist kein Witz, Dooya, ich hab wohl beim Aufräumen die ausgedruckte Auftragsbestätigung im Altpapier entsorgt und, da mein PC letztes Jahr crashte, hab ich auch nix mehr in meinen emails, was vor dem 20.Mai liegt.Bspw. hab ich meine Bestätigung für WIA noch in meinen emails.
Ich würde nur gerne wissen, an wen ich mich wenden kann.
greetings
Hohenlohe
edit: have already written to
support@ageod.com, thank you all
Posted: Mon Apr 27, 2009 2:15 pm
by Pocus
and you got mail!
Posted: Mon Apr 27, 2009 2:54 pm
by MarkShot
He has contacted me via PM and let me know that his keys turned up.
Well, anyway, thanks for taking care of this!
Posted: Mon Apr 27, 2009 8:53 pm
by Hohenlohe
Yes I found a letter from Henry D. who explained me in a similar case where to look for the key, but as I now saw the same -nothing in the white field on the back of the manual - I got a little panic as it was a long time ago since I installed NCP and I didn't remember that explanation from Henry.My last installment of NCP was lost as my boot disk has gone up in smoke in my pc crash march 2007 so I know not how to do.Now I found the letter and the advice that the serial key must be on the backside of the manual.Today morning I looked again and now I have to regret that I brought some unrest to you because I found it on the upper backside of the manual inmidst of some graphic art where I had not seen it before because I only had looked on the white field for an entry of the key.So please excuse me,it was my fault.I will now delete your email, because I have no need for a new key...Sorry again...
greetings and thanks to you both
Hohenlohe
edit:I had bought the game from Henry D. via Si-games as I now know...
Posted: Mon Apr 27, 2009 9:02 pm
by MarkShot
Michael,
Glad that you have both your PC running after the crash and found your keys.
Also, as I told you privately it warms my heart to see that you keep the memory of our dear brother, Henry, alive. We lost part of our humor and warmth when he passed.
Thanks for keeping us updated on your key search. We'll always be here if you should need us.
Take care.