Here is the screenshot of the day that I first used the download manager to download the American Civil War game, and the date that I used it on (I believe that I downloaded the installer on the day I purchased the game).

Hello. My name is David Russo and I purchased your game through the online download portion of your store up on the web. When I cleaned up my hard drive, I happened to save the download manager application supported by Real Networks, but I believe that I failed to save the serial code that was sent ...