That's precisely my point. If you want to use serial keys, they should be provided with the game, not as an afterthought on a patch, making things more difficult for consumers. Actually, I'd really rather just get my money back. Is there a way I can mail the CD back you guys and get a full refund? T...

Philippe isn't online. I don't want to wait a week to play a game I purchased today. Are you able to get a serial key for me? Or do you have some way of contacting Philippe? I think its a little rediculous to require a serial key for a patch. Is there going to be another patch that fixes this issue?...